PRIVACY POLICY

Last updated: 30 August 2026

MORE TO IT respects your privacy and is committed to protecting your personal information. This privacy policy explains what information we collect, why we collect it, how we use it and the rights you have over your personal data.

MORE TO IT is a trading name of Robert Campbell, sole trader, based in the United Kingdom.

For the purposes of UK data protection law, Robert Campbell trading as MORE TO IT is the data controller.

If you have any questions about this policy or how your personal information is used, contact:

Email: hello@wearemoretoit.com

WHAT INFORMATION WE COLLECT

We may collect personal information when you contact us, enquire about our services, work with us or use our website.

This may include:

  • Your name

  • Business or company name

  • Email address

  • Telephone number

  • Information you provide through our contact form

  • Information relating to an enquiry, quote or project

  • Billing and payment information

  • Correspondence between you and MORE TO IT

  • Website usage and technical information, where applicable

If you become a client, we may also collect information reasonably required to plan, produce and deliver your project.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Respond to enquiries

  • Discuss and plan potential projects

  • Prepare quotes and proposals

  • Provide photography, video and content services

  • Manage bookings and client relationships

  • Communicate with you throughout a project

  • Issue invoices and maintain financial records

  • Deliver completed work

  • Improve our website, services and customer experience

  • Meet our legal, tax and accounting obligations

  • Protect our business and establish or defend legal claims

  • Send marketing communications where permitted by law

We will only use personal information where we have a lawful basis to do so.

Depending on the circumstances, this may include processing necessary to perform a contract or take steps at your request before entering one, compliance with a legal obligation, our legitimate interests in operating and improving the business, or your consent where consent is required.

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and freedoms.

HOW WE COLLECT INFORMATION

Most personal information we process is provided directly by you, for example when you:

  • Complete a contact form

  • Email or telephone us

  • Request a quote

  • Book our services

  • Communicate with us about a project

  • Meet or network with us

  • Interact with MORE TO IT through relevant business or social platforms

We may occasionally receive business contact information from publicly available sources, referrals or professional networking platforms where it is appropriate and lawful to do so.

WHO WE SHARE INFORMATION WITH

We don't sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate the business or provide our services. These may include:

  • Freelance photographers, videographers or other creatives working on a project

  • Website and hosting providers

  • Email and communication providers

  • Cloud storage and file-delivery services

  • Accounting, bookkeeping and payment providers

  • Customer relationship or project-management systems

  • Professional advisers

  • Government, regulatory or law-enforcement bodies where legally required

Where third parties process personal data on our behalf, we take reasonable steps to ensure appropriate safeguards are in place.

Some service providers may process or store information outside the UK. Where this happens, we will use appropriate safeguards as required by applicable data protection law.

PHOTOGRAPHY & VIDEO

As a photography and video content business, our work may involve capturing identifiable people in photographs or video.

How this material is collected, processed, delivered and used will depend on the individual project, our agreement with the client and the circumstances in which the content was created.

Where appropriate, additional permissions, releases or contractual terms may apply.

We will not automatically assume that every image or video created for a client can be used for our own marketing simply because we created it. Any portfolio, website, social media or promotional use will be handled in accordance with the applicable agreement, permissions and lawful basis.

HOW LONG WE KEEP INFORMATION

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and tax requirements.

Different information may therefore be retained for different periods.

Project files, correspondence and completed photography or video may also be retained for reasonable business, backup, portfolio or record-keeping purposes where we have an appropriate lawful basis to do so.

When personal information is no longer required, we will delete it or securely dispose of it where reasonably practicable.

COOKIES & WEBSITE ANALYTICS

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve the experience.

Some cookies are necessary for the website to function. Other cookies, including certain analytics or marketing technologies, may require your consent.

Where consent is required, these technologies should not be activated until you choose to accept them. You can change or withdraw your choices through the website's cookie settings where available.

This bit is worth actually configuring in Squarespace rather than merely having the paragraph in the policy. Current ICO guidance requires clear information and controls around non-exempt cookies/storage technologies; consent must involve a positive action where required.

MARKETING

We may occasionally contact existing or prospective business contacts about services we believe may be relevant to them where permitted by law.

Where consent is required for electronic marketing, we will obtain it before sending those communications.

You can ask us to stop sending marketing communications at any time by contacting us or using any unsubscribe option provided.

KEEPING YOUR INFORMATION SECURE

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet-based system can be guaranteed to be completely secure.

YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, UK data protection law may give you rights including the right to:

  • Request access to personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how your information is processed

  • Object to certain uses of your personal information

  • Request transfer of your information in certain circumstances

  • Withdraw consent at any time where we rely on consent

These rights aren't absolute and may depend on the circumstances and our lawful basis for processing your information.

To exercise your rights, contact us at [privacy/contact email].

COMPLAINTS

If you have concerns about how we use your personal information, we'd appreciate the opportunity to address them first. Please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office

CHANGES TO THIS POLICY

We may update this privacy policy from time to time to reflect changes to our services, website, technology or legal obligations.

The latest version will always be published on this website with the date it was last updated.